MARYLAND INSURANCE ADMINISTRATION

St. Paul Plaza, 200 St. Paul Place, Suite 2700, Baltimore, MD 21202 - 2272
(410) 468-2000; 1-800-492-6116 (toll free)
e-mail: insurance.mia@maryland.gov
fax: (410) 468-2020; tty: 1-800-735-2258
web: www.mdinsurance.state.md.us

St. Paul Plaza, 200 St. Paul Place, Baltimore, Maryland, June 2007. Photo by Diane F. Evartt.

MARYLAND INSURANCE COMMISSIONER

Nancy S. Grodin, Esq., Deputy Commissioner (410) 468-2009; e-mail: nancy.grodin@maryland.gov
Michele T. Oshman, Esq., Associate Deputy Commissioner (410) 468-2018; e-mail: nancy.grodin@maryland.gov

CHIEF ACTUARY
Sarah Li, Chief Actuary (410) 468-2041; fax: (410) 468-2038
e-mail: sarah.li@maryland.gov
LIFE & HEALTH EXAMINATION
Robert H. Katz, Actuary (410) 468-2045; e-mail: robert.katz@maryland.gov

LIFE & HEALTH RATES
Craig A. Prem, Actuary (410) 468-2046; e-mail: craig.prem@maryland.gov

COUNSEL
John Van Lear Dorsey, Principal Counsel (410) 468-2030
e-mail: van.dorsey@maryland.gov

GOVERNMENT RELATIONS
Nancy J. Egan, Director of Government Relations (410) 468-2488
e-mail: nancy.egan@maryland.gov

PUBLIC AFFAIRS
Vivian D. Laxton, Director (410) 468-2007
e-mail: vivian.laxton@maryland.gov

REGULATORY AFFAIRS
Catherine E. Grason, Director (410) 468-2201
e-mail: catherine.grason@maryland.gov

ADMINISTRATION
Nancy S. Grodin, Esq., Associate Commissioner (410) 468-2380
e-mail: nancy.grodin@maryland.gov

FISCAL SERVICES
James Langford, Director (410) 468-2372; fax: (410) 468-2396
e-mail: jim.langford@maryland.gov

HUMAN RESOURCES
Tracey Dailey, Director (410) 468-2463; fax: (410) 468-2452
e-mail: tracey.dailey@maryland.gov

MANAGEMENT INFORMATION SYSTEMS
Paula K. Keen, Chief Information Officer (410) 468-2059
e-mail: paula.keen@maryland.gov

PROCUREMENT
Rodney Spence, Procurement Officer (410) 468-2379
e-mail: rodney.spence1@maryland.gov

COMPLIANCE & ENFORCEMENT SECTION
Victoria August, Esq., Associate Commissioner (410) 468-2217
e-mail: victoria.august@maryland.gov

AGENT ENFORCEMENT
Donald Thompson, Chief Enforcement Officer (410) 468-2242
e-mail: don.thompson@maryland.gov

LIFE & HEALTH MARKET CONDUCT EXAMINATIONS
Megan Mason, Chief Market Conduct Examiner (410) 468-2021
e-mail: megan.mason@maryland.gov

MARKET ANALYSIS
Nour Benchaaboun, Chief (410) 468-2222
e-mail: nour.benchaaboun@maryland.gov


PRODUCER LICENSING
Vacancy, Manager (410) 468-2397; fax: (410) 468-2399


PROPERTY & CASUALTY MARKET CONDUCT EXAMINATIONS
Jason Decker, Chief Market Conduct Examiner (410) 468-2321
e-mail: jason.decker@maryland.gov

TITLE MARKET CONDUCT
Darlene A. Arnold, Chief Compliance & Enforcement Officer, Title (410) 468-2354
e-mail: darlene.arnold@maryland.gov

CONSUMER EDUCATION & ADVOCACY SECTION
Joy Y. Hatchette, J.D., Associate Commissioner (410) 468-2029
e-mail: joy.hatchette@maryland.gov

EXAMINATION & AUDITING SECTION
Vacancy, Associate Commissioner (410) 468-2122
fax: (410) 468-2101, (410) 468-2112

COMPANY LICENSING
Sherry Durandetto, Director (410) 468-2131
e-mail: sherry.durandetto@maryland.gov

FINANCIAL ANALYSIS
Lynn B. Beckner, Chief Financial Analyst (410) 468-2126
e-mail: lynn.beckner@maryland.gov

FINANCIAL EXAMINATION
Melissa Cain, Chief Insurance Examiner (410) 468-2144
e-mail: melissa.cain@maryland.gov

INSURANCE FRAUD DIVISION
Carolyn H. Henneman, J.D., Associate Commissioner (410) 468-3904; 1-800-846-4069 (toll-free); fax: (410) 347-5350
e-mail: carolyn.henneman@maryland.gov

James (Steve) Wright, Chief Investigator (410) 468-3909
e-mail: steve.wright@maryland.gov

CIVIL INVESTIGATIONS UNIT
Joseph Smith III, Assistant Chief Investigator (410) 468-2475
e-mail: joe.smith@maryland.gov

CRIMINAL INVESTIGATIONS UNIT
Eric D. Wooleyhand, Assistant Chief Investigator (410) 468-4691
e-mail: eric.wooleyhand@maryland.gov

LIFE & HEALTH SECTION
Brenda A. Wilson, Associate Commissioner (410) 468-2212; fax: (410) 468-2204
e-mail: brenda.wilson@maryland.gov

Vacancy, Chief Administrator (410) 468-2226

APPEALS & GRIEVANCES UNIT
Louis S. Butler, Jr., Chief Investigator (410) 468-2271
e-mail: lbutler@maryland.gov

LIFE & HEALTH COMPLAINTS UNIT
Mary M. Kwei, Chief Investigator (410) 468-2224
e-mail: mary.kwei@maryland.gov

MEDICAL DIRECTOR & PRIVATE REVIEW AGENT OVERSIGHT UNIT
Vacancy, Director (410) 468-2226


RATES & FORMS REVIEW UNIT
Devin Rhoad, Supervisor, Life & Annuities (410) 468-2223; e-mail: devin.rhoad@maryland.gov
Fern Thomas, Supervisor, Health Insurance (410) 468-2254; e-mail: fern.thomas@maryland.gov
David Cooney, Supervisor, Managed Care (410) 468-2215; e-mail: david.cooney@maryland.gov

PROPERTY & CASUALTY SECTION
Lynn Dickerson, Associate Commissioner (410) 468-2341; fax: (410) 468-2306
e-mail: lynn.dickerson@maryland.gov

COMPLAINTS
Robert Baron, Director (410) 468-2353
e-mail: robert.baron@maryland.gov

RATES & FORMS
Ronald Coleman, Director (410) 468-2310
e-mail: ronald.coleman@maryland.gov

Maryland Constitutional Offices & Agencies
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e-mail: mdmanual@mdarchives.state.md.us